FOR BUSINESSES THAT CAN'T ALWAYS PICK UP
Your Business Calls, Handled Your Way.
Never miss another business opportunity. SMS Back gives your customers another way to reach you when you're busy, with an automated text receptionist that can answer questions about your services, pricing, hours, and appointment inquiries.
Dedicated Receptionist Number
Use a separate number as your business contact number.
Keep Your Existing Number
Forward missed business calls to your receptionist number.
TWO WAYS TO SET UP
Your Number. Your Choice.
Choose the phone setup that works for your business. Either way, callers can continue by text or leave a voicemail.
Use Your Dedicated Receptionist Number
Get a dedicated phone number for your business and automated text receptionist. Customers can call this number directly, making it easy to keep business calls separate from calls to your personal number.
Press 1:
Continue by text
Press 2:
Leave a voicemail
Keep Your Existing Number
Continue using your current number for business, and regular calls so you don't have to relay to your client base you have a new number. When you miss a business call, your number can forward that call to your dedicated receptionist number.
Press 1:
Continue by text
Press 2:
Leave a voicemail
HOW IT WORKS
From missed calls to new conversations.
Give customers a simple way to reach your business, even when you're busy.
Choose Your Phone Setup
Use your dedicated receptionist number as your business contact number and it forwards calls to your phone so when you see the number you know its a business call, or keep your existing number and forward missed business calls to the receptionist.
Call forwarding depends on your phone provider and setup.
A Customer Calls
When a call reaches the receptionist, the caller hears two options.
The Customer Chooses Text
By pressing 1, the caller opts in to receive text messages from the automated receptionist.
The Receptionist Responds
Answers based on the information you provide during onboarding.
- ✓ Business services
- ✓ Pricing
- ✓ Hours of operation
- ✓ Appointment inquiries
- ✓ Other onboarding information
Capture More Opportunities
Your receptionist text you a summary of the conversation allowing you to respond to potential customers even when you or your team are busy instead of losing them to the next business.
Appointment inquiries, clearly explained
The base service answers appointment inquiries but does not automatically book appointments.
Ready to keep the conversation going?
Get StartedOUR SERVICES
Business communication, made simpler.
Phone and communication solutions designed to help your business stay connected.
Automated SMS Receptionist
A dedicated phone number and automated text receptionist that helps businesses respond to missed calls and customer questions about services, pricing, hours, and appointments.
$100/month
+ $50 one-time setup fee
Answers appointment inquiries. Automatic appointment booking is not included in the base service.
More ways to connect.
Additional services for businesses that want a professional phone setup without adding complexity.
Business Phone Number & Call Forwarding
A dedicated business number that forwards calls to your personal phone, keeping your personal number private. Without the receptionist attached to it.
Caller Notifications
Get a text alert when your business number receives a call. Caller phone number and name included when available. $9.99/month add-on.
Business Callback
Return customer calls using your business number while keeping your personal number private.
Appointment Booking
Let customers schedule appointments through an integrated booking system, helping you manage your schedule with less back-and-forth.